CRM for manufacturingJan 02, 2020 | Services | Sector 8 / Noida | Ad ID: EZY5078 | Views : 134
It is a CRM software whose Function allows two types of complaint management: Invoice based product complaint Retail complaint management Both format of complaint management assures proactive actions by concerned departments and alerts management on escalations. System Logs complete life cycle of any complaint allowing detail analysis on various issues of delays. Along with these and many more useful functions, Newton follows a unique three circle architecture where in all contact and its activities can be managed through a single-window dashboard. Centralized contact management allows the user to drill down till the last level on any activities without taking any reports from the system.